File a dispute

Please check your details before submitting your dispute.

Submit a dispute request

Open a dispute.

Enter your details, tell us what happened and submit your dispute request.

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Dispute request

Start with the basics 01 / 03

Enter your full name and the date you placed your order.

Full name Order date

Choose today or any earlier date.

No card details, passwords or bank codes.

Check that your details are accurate before submitting your request.